Services
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Application Support Point

Services
Services
Standard
Created Date
15 Aralık 2015
Current Version
2.20.3
Last Update
01 Şubat 2025

Record the information of the services you purchase or export.

  • Version History
  • Application Features
  • User Manual
  • FAQ
  • Community
About The App
User Interface
Add Service Record
Edit Service Record
Settings
Personal Settings and Filtering

Definition

The Services Application is a platform that facilitates the management of the services offered by your business. With this application, you can create your service catalogs, determine your pricing strategies and effectively track the services you offer to your customers. The Services Application increases your efficiency by optimizing your workflows and increases customer satisfaction.

Aim

The purpose of the Services Application is to help you manage the services offered by your business more effectively. In this way, it is aimed to increase efficiency, reduce costs and increase customer satisfaction by optimizing your service processes. The application makes your business processes more transparent and controlled by allowing you to easily plan, track and report your services in a digital environment.

Key Benefits

Key benefits of the Services App include:

  1. It reduces manual work and saves time by digitalizing service processes.
  2. It minimizes unnecessary expenses by optimizing processes.
  3. It increases customer satisfaction by increasing service quality and consistency.
  4. It helps you make better decisions by providing instant data on the status and performance of services.
  5. You can quickly update, customize, and add new services to your services.
  6. It reduces operational errors by making your service processes more transparent and organized.

Login Screen

This is the service records entry screen.

Open Services

The Open Services screen is an interface that lists detailed information about all customers who have used the services your business offers. This screen allows you to view customers' service history, the types of services they have received, their payment status, and other important information, all in one place.

The Closed Services screen is an interface that lists information about all services that have been completed and terminated. It shows which services have been successfully completed, when and how customers benefited from these services.

The Cancelled Services screen lists information about customers who have terminated or canceled their services. This screen displays which customers have stopped or canceled their services, the reasons for cancellation, and the relevant dates.

 

The All Services screen provides a breakdown of all services, whether open, closed, canceled, or deleted, allowing you to see the status of all services at a glance.

Deleted services are listed.

Categories

The Categories Screen lists which categories the services offered belong to. Classify your services into specific groups and easily list which services are available in each category.

 

Customers

The list of customers served is displayed.

 

Membership Dues

The Incoming Dues Screen is the screen that lists the details of the dues collected from customers in the areas where service is provided.

The Outgoing Dues Screen is an interface that lists the details of the dues your business has paid for various memberships, subscriptions or services.

Membership dues periods refer to the periods in which membership dues are collected or paid at certain intervals.

 

 

Receivables

The Time and Non-Time Receivables Screen lists the details of receivables that are planned to be collected within a certain maturity period, as well as the non-time receivables, that is, receivables that can be collected immediately.

Overdue Receivables lists the details of receivables that are overdue but have not yet been collected.

 

Debts

They are listed as Term Liabilities, Non-Term Liabilities, and Overdue Liabilities.

Analysis

Service Category Analysis lists the performance of services in different categories.

Customer Revenue Analysis is the screen where the income obtained from the customer is listed in detail.

Category Revenue Analysis lists the revenue contribution of service or product categories.

Monthly Wage Analysis examines the income earned during a specific time period on a monthly basis.

Settings

The settings document can be accessed via the relevant menu.
Please click for related content.

General Information

This is the screen where a new service record is added.

Service Record Summary

Contains summary information about the service record.

 

General Information

This is the screen where general information is displayed.

Periods

Period information of the customers served is accessed. A period is added by clicking the add new period button.

Membership Fee Records

On the Membership Records screen, Subject Category, Direction, Amount, Start-End, Period information is listed.

Parameters

Define the parameters you will use in your own project or system.

Metadata

Meta Data Screen, list what fields are present, their types and their relationships.

Related Services

This is the screen where other services associated with a service are displayed.

Other Services Received By The Customer

View the Service Number, Service Key, Category-Product, End, Stage, Remaining Day information from the Other Services Received by the Customer screen.

General Settings

Settings are customized by selecting the settings to be used according to the company's preference from the General Settings menu.

Stage Definitions

Make a stage definition from the Stage Definitions menu. Click the Add New Stage button, enter the stage name, description and sequence number, and save.

Basic Components

A record is added to the project detail through the marked applications.

Service Categories

The Service Category list is displayed. A new record is created by clicking the Add New button.

Suppliers

The supplier list is displayed. The Add Supplier button is clicked and a new supplier is added.

Service Packages

Information for customers who have purchased service packages is displayed.

 

Service Products

On the Service Products Screen All service products are listed and managed. Click the Add New Service Product button to add a new service.

Fee Settings

This is the screen for matching membership fee categories. Service Category, Incoming Membership Category and Outgoing Membership Category are determined and saved.

Automatic Numbering

Provides automatic numbering of service areas. Automatic numbering structure can be easily established by adding prefix, automatic incrementing number and suffix.

 

Default Metadata Definitions

Default Meta Data Definitions ensure that data and information are kept in a standard format within the system. This screen lists predefined data configurations.

Filtering Settings

Filtreleme ayarları, bir sistemde veya uygulamada  belirli kriterlere göre verileri sınıflandırmak için kullanılır. Bu ayarlar, kullanıcıya yalnızca ilgili veya uygun içerikleri sunmaya yardımcı olur. 

Filtreleme ayarları ekranında Tarih Aralığı, Aşama, Hizmet Yönü, Kategori alanları seçilerek filtreleme yapılır.

Sıralama; Bitiş Tarihi, Hizmet No, Müşteri Adı veya Ürün Adı alanları seçilerek sıralama yapılır.

Kategoriler, Vadel, Alacaklar ve Vadeli Borçlar  menülerindeki alanlar farklı filtreleme alanları mevcuttur. 

Kategoriler 

Filtreleme ayarları ekranında Tarih Aralığı, Aşama, Hizmet Yönü, Hizmet Paketi, Metadata alanları seçilerek filtreleme yapılır. 

Vadeli Alacaklar 

Filtreleme ayarları ekranında Tarih Aralığı, Tahakkuk Edilmemiş Kayıtlar, Kategori, Durum, Aciliyet, Cari Aktarım Durumu, İcra Durumu alanları seçilerek filtreleme yapılır. 

Sıralama; ID, Müşteri, Konu, Kategori, Tarih, Fiyat, Durum veya Aciliyet seçilerek sıralama yapılır. 

Vadeli Borçlar

Filtreleme ayarları ekranında Tarih Aralığı, Aciliyet, Şube, Kategori, Durum alanları seçilerek filtreleme yapılır. 

Sıralama; ID, Müşteri, Konu, Kategori, Tarih, Fiyat, Durum veya Aciliyet seçilerek sıralama yapılır. 

Personal Settings

Kişisel Ayarlar, kullanıcının bir yazılım veya platform üzerindeki deneyimini özelleştirmesine olanak tanıyan bir modüldür. Bu tür bir uygulama, kullanıcının kendi tercihlerine göre çeşitli ayarları yapılandırabilmesini sağlar. 

Hizmetler uygulamasını özelleştirmek için Listeleme Ayarları ve Sütunlar ayarları yapılır. 

Listeleme Ayarları

Detay Gösterim Yöntemi;  Sekme veya Popup seçilir. 

Varsayılan Takvim Filtresi; Günlük, Haftalık, Aylık, Senelik veya Tümü olarak seçilir. 

Varsayılan Tarih Filtresi; Tahahkkuk Tarihi veya Oluşturma Tarihi seçilir. 

Sayfalamada Kayıt Sayısı; 25, 50, 100, 250 veya 500 olarak seçilir. 

Sütunlar 

Sıra

Hareket Kodu

Belge Kodu

Müşteri Bilgisi

Konu/Kategori

Aktarım

Oluşturma Tarihi

Güncelleme Tarihi

Tahakkuk Tarihi

Vade Tarihi

Silme Tarihi

Durum

Fiyat

Gecikme Tazminatı

Toplam

Yukarıda listenenen sutün maddeleri tercihe göre seçilerek kaydedilir. 

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