Receive requests from your customers with the support registration system and access detailed reports and analyzes.
Multi-Channel Solution for Service
Provide instant service with call center, web forms, ticket support registration system.
Dispatch and Acceptance Procedures
Record the general information of the form, warranty status, contact persons, fault category. See the transactions, costs, payment information, delivery information of the forms.
Enter serial numbers, product codes, invoice dates, warranty start and end dates one by one or upload them in bulk from Excel.
Ticket Support Registration System
Categorize support records by dividing them into groups and categories. Assign the contact person, define specific tasks, activities for the support ticket.
Manage Your Service Processes Perfectly
Increase customer satisfaction with complaint management, where your customers can easily submit their complaints to you by filling out the complaint form on your website.
Technical Service Management
List your customers who are registered in the technical service, see your customer's open and closed service records.
Spare Parts Management
Enter the group, category, brand, price list information together with the product detail information of your spare parts into the system.
Get a 360 Degree Customer View
View all the activities of your customers on a single screen, increase customer satisfaction with special offers and options for your customers.
Execute Technical Service Business Processes Healthy
Manage service forms, warranty tracking, cargo processes, service personnel; Inform your customer of service steps with SMS and E-mail notifications.
Provide Fast and Accurate Support to Your Customers and Collaborators
See support requests instantly with the ticket support registration application, manage business processes and support registration.
Frequently Asked Questions
What are the service applications features?
Technical service management, warranty tracking, shipment and acceptance processes, spare parts management, ticket registration support system, complaint management, customer project management service applications are the basic features.